Terms
Purchase Agreement
This agreement covers the terms and conditions related to all products and services purchased through CheapoLikes.com. Please ensure you read and understand all conditions before making any purchase.
1. Fulfillment of Orders
Once your order has been received via our website, we will confirm your purchase via email within 24 hours. Orders placed after 8:00 PM (Central Standard Time) will be processed the next business day. Orders placed on Sunday will be processed on the next business day. We provide a delivery time estimation when you process your order but we can not make any guarantees. Our estimation is not a guarantee.
2. Traffic Estimates
Our primary service is to social media marketing. Under no circumstances can we guarantee fan or follower interaction with any of our services.
3. Replacement Policies and Procedures
Within 14 days after order completion, if you experience a drop in likes below the purchased amount, we will replace the lost amount at no cost to you.
We will only replace likes purchased and delivered from us. We will not replace likes purchased from another provider. We keep a record of all likes delivered by us to your account. Upon receipt of your replacement request, we will scan your account and compare your current list of likes against our database. Only the likes that were delivered by our system and subsequently dropped from your account within the 14 day replacement policy period will be replaced.
Due to the nature of these services, likes may drop over time due to updates by Instagram. Therefore, we are unable to provide a guarantee against loss of likes beyond our 14 day replacement period unless specifically noted on the individual product page of our website.
4. Refunds
Due to the nature of our service, all sales are final.
If for some unforeseen reason we are unable to deliver any portion of your purchase, within 2 business days after receipt of your order, we will provide a refund via your original payment method for the pro-rated balance of the undelivered order.
Will will make every effort to cancel an order at the client's request, but due to the nature of our services, once an order is in progress, it cannot be cancelled. Any orders cancelled on request of the purchaser will be credited back to the purchaser's CheapoLikes.com account for the pro-rated amount. You may use your account credit on future orders from CheapoLikes.com. Account credits do not have an expiration date. Under no circumstances will refunds be issued back to your PayPal or credit card account.
5. Third-Party Account Termination
Our work to date has never resulted in banned accounts on third party social media platforms such Instagram. We never use any techniques that would put an account at risk. However, please be aware that as a result of using our service, you agree that any terminations of your third-party accounts as a result of using our services are at your own risk and we cannot be held responsible for this. You understand that by using our services there is a possibility that your account may be banned from social sites like Instagram. You accept all risk for this and we may not be held responsible for any terminations.
6. Disputes
Any dispute filed against our company with either your bank, credit card company, PayPal or any other third party for a payment made to us, for whatever reason, will result in the ban/suspension of your account with us immediately and any portion of any of your funds, used or unused, will be immediately forfeited.
Notice: Fraudulent chargebacks and disputes will be reported to both federal and local law enforcement authorities for investigation and prosecution.
7. Refusal of Service
We reserve the right to refuse service to anyone for any reason. We may, at our sole discretion, limit or cancel quantities purchased per person, per business or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
Service Level Agreement (SLA)
The Service Level Agreement is applicable to all services delivered directly to Customers of CheapoLikes.com. The up-time guarantees are applied on a monthly basis unless specified otherwise.
Scheduled Maintenance
From time to time, CheapoLikes.com is required to perform scheduled maintenance on its website, hardware, and networks. Any downtime resulting from such scheduled maintenance does not qualify for SLA credit. Customers will be given advance notice of maintenance when possible.
Service Availability Guarantee
CheapoLikes.com guarantees 99.9% uptime for "Auto Likes" services to Customers. In the event that our service does not experience 99.9% service availability in a given month, CheapoLikes.com will issue a 24-hour pro-rated refund of service fees for each 24-hour period of downtime experienced.
If the downtime experienced does not exceed 12 hours in a given day, it is at the discretion of CheapoLikes.com to issue credit under the SLA.
To claim credit provided under the SLA, Customers must email support, within seven days of the purported outage. The Customer must include his service type, and full description of the service interruption. The SLA claim will be researched, and credit will be applied to the customer's account if necessary. SLA claims will typically be processed within 72 hours of receipt, but may take up to 5 days for processing.
SLA Exemptions
Customers currently in arrears for services do not qualify for SLA claims. Customers violating the Terms of Service in any way will not be eligible for SLA claims, nor will they be considered by certain other provisions of this Service Agreement.
Limitations
The Service Level Agreement will not apply in any situation where loss of service is caused by, or could have been prevented by the Customer (for example, if the customer's account is set to private or if the customer provides an erroneous username). The Service Level Agreement will not apply in circumstances where loss of service has been caused by forces beyond the Company's control, for example carrier outages, natural disasters, and wide-scale incoming DDoS attacks.
Questions
If you have any questions regarding this purchase agreement, please feel free to contact us.
